Services


We help you simplify your information, making it clearer and easier to find so that it gets to the people who need it when and where they need it.
 
 

Our Services include:

  • information consolidation and management
  • business process mapping and design
  • technical and business writing and documentation
  • business analysis
  • project management (Prince 2 certification)
  • document consolidation including electronic document and records management
  • training

 

Writing and documentation

Our services can start with helping you analyse your information and documentation needs. We write a range of material including:
  • Technical manuals
  • Requirements documents
  • User manuals
  • Business reports
  • Procedural and operations documents
  • Training materials
  • Online help
  • Business presentations
  • Website content

Project services

We have expertise in managing major document management system rollouts. We can help you develop a project strategy as well as the detailed planning of the processes and resources needed to implement change successfully.

 

Business analysis

Our expertise lies particularly with information management services. We are well versed in the core business analysis competencies, skills and techniques, whether that is business process modelling, stakeholder management, use case documentation, business requirements specifications, business case development or enterprise analysis.

 

We bring business, technology, and delivery groups together in defining solution scope, helping to manage stakeholder needs and work through the varying points of view and priorities to find where their details fit into the bigger picture and the end solution.

Recent projects

Recent projects include a number of collaborations with Wise Technology Management on large scale SharePoint implementations with water utilities, education and insurance.

We also have played an integral role in the documentation of Safety Management Systems with Railcorp (NSW government) and QGC (Queensland mining industry).